Refund policy
Last updated: October 2026
Subscriptions (Pro Monthly, Pro Annual, Founding)
You can request a full refund within 30 days of your first subscription payment, and within 30 days of any annual renewal payment. Monthly renewals after the first month are not refundable — but you can cancel anytime and keep access until the end of the billing period.
What happens when you cancel
Canceling stops all future charges. You keep full access until the end of the current billing period, then your account drops to the Free plan automatically. We don't delete your account or your saved grants — they're there if you come back.
Founding-cohort members: the $9/month lifetime rate is yours as long as your subscription stays active. If you cancel, the lifetime rate ends and can't be reclaimed.
Grant Application Toolkit ($39 one-time)
The toolkit is a one-time purchase with a 30-day refund window. If you're not satisfied, request a refund within 30 days of purchase and it will be issued — no questions asked.
How refunds work
Refunds go back to the original payment method. Most appear within 5 to 10 business days, depending on your bank. Payments are processed by Stripe; we never see or store your card number.
How to request a refund
Email support with the email address you used at checkout. Put "Refund" in the subject line and we'll handle it from there.